Tag Archives: knowledge management

“Digital diplomacy” – digital media as a foreign policy tool

Facebook in Tahrir square

Photo by Interact Egypt (c) Creative Commons – http://www.flickr.com/photos/interactegypt/7029060335/

One of the things I hope to have the opportunity to look into during my fellowship at the University of Washington is the use of digital media in the field of diplomacy and foreign affairs.

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Got something to say? Yammer it!

Maroš Šefčovič

European Commission Vice President, Maroš Šefčovič, chatting online with staff.

If you need to share information inside the European Commission, where do you go?

Increasingly, the answer is the online network set up in 2009 using the Yammer enterprise microblogging platform.  The Commission’s Yammer network now connects over 5000 staff across the organisation.  It has grown organically, mainly by word of mouth rather than an official promotion campaign. Commission Vice-President Maroš Šefčovič has used the platform to chat live with staff about organisational reforms.

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Opening the windows to knowledge

More than half of international aid for developing countries comes from the European Union and its Member States.

Implementing the EU’s development budget involves a wide range of partners across the world.  These include staff working in the Commission’s headquarters in Brussels, its delegations in non-EU countries, EU Member States, other international donors, NGOs and the wider development community.

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